screely-1559091286782.png

Facebook

At Facebook, I create information architectures and clear, localizable content to facilitate reviewers' work and support their overall well-being.

Design for Well-Being

Content moderation at scale is a growing challenge across the internet, and Facebook’s global team of XXK content reviewers works around the clock to keep harmful content off the platform. In partnership with Facebook’s global resiliency team, I design strategic tool improvements to facilitate reviewers' work and support their overall well-being.

 

 
 

Company: Facebook
Role: Information Architecture, Interaction Design
Timeline: August 2017 – present

 
 

In order to comply with my non-disclosure agreement, I have omitted certain details and visuals.

For the first time, we’re adding preferences that let reviewers customize how they view certain content. [...] They can now choose to temporarily blur graphic images by default before reviewing them. We made these changes after hearing feedback that reviewers want more control over how they see content that can be challenging. – Facebook Newsroom
A Facebook content moderation facility. Image courtesy of the Facebook Newsroom:  https://newsroom.fb.com/news/2019/05/compensating-and-supporting-contractors/

A Facebook content moderation facility. Image courtesy of the Facebook Newsroom: https://newsroom.fb.com/news/2019/05/compensating-and-supporting-contractors/